If you are not 100% satisfied with your purchase from our website, you may be eligible to return the item(s) within 30 days of delivery, provided it has been unused and is being returned in its original packaging. The customer is responsible for the return cost of freight. Make sure the goods are carefully packaged to avoid any damage in transit.
To request a Return Merchandise Authorization (RMA), contact Clipper Corporation via our Customer Care phone line or email. Clipper will not accept any returns without a valid RMA. Upon receipt of an approved return in new condition, Clipper will refund your original form of payment.
Most Viking Culinary products come with a Limited Lifetime Warranty. For assistance due to defects in manufacturing or materials, please contact our Customer Service Team for warranty service.
Phone: (888) 310-2547
Hours: 8AM – 5PM (Pacific Time), Monday through Friday)
21124 S. Figueroa St.
Carson, CA, 90745